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A Briton who suffered a severe allergic reaction to Johnson's baby shampoo described the harrowing experience as feeling like "acid" was being poured on his skin.
Luke Tyrell, 34, from Clitheroe, 30 miles north of Manchester, had severe sore throat and neck pain for an hour after using the shampoo made for infants.
He said he had to take anti-inflammatory medication for a while after the ordeal to manage the pain and side effects.
Tyrell, who works as a hairdresser, contacted Johnson's, the part of the Johnson & Johnson brand that makes products for babies, and was told the company would investigate the matter.
"It was very painful, like acid burning all the way down my throat, and my throat swelled up," Tyrell said.
"Luckily I had some antihistamines so I took a few and sat and meditated to stop the panic and it calmed down."
Luke Tyrell, 34, from Clitheroe, England, suffered a severe allergic reaction after using Johnson's baby shampoo. He said he notified the company and was unhappy with the "swamp standard" response
"It was very painful, like acid burning all the way down my throat, and my throat swelled up," said Tyrrell, a hairdresser
He took to social media to share the horrific event with his friends and family, only to learn that others had had similar experiences.
Searching online, Tyrell found other stories of people using Johnson's baby shampoo only to get terrible reactions.
“I posted a status on my Facebook on Tuesday and was shocked at how many other people were suffering reactions to their products,” he said.
“I'm not after compensation or anything, but just to warn other people about it, a lot of people in my status think it needs to be banned.
"I looked online and the stories of negative effects are endless. It's scary and I don't have sensitive skin."
Tyrell (pictured) said that after sharing his story on social media, others came forward with their own disaster stories after using the shampoo
Other stories shared include one person who said her face became red and swollen when she used the shampoo at the age of 14.
Another person described the shampoo as "horrible stuff" and said it made their scalp itchy, while another said they would "never" use it to remove make-up again after a previous bad experience.
Tyrell sent an email to Johnson's to inform them of the situation that had arisen, although he did not plan to file a lawsuit or take any other action to seek compensation.
The company responded, thanking him for notifying him and telling him they would investigate the matter.
They said they didn't have time to talk to him on the phone and sent him information about allergies to their products.
Johnson told Tyrell they would investigate the matter. Other products from the same parent company, such as Johnson and Johnson's talc-based baby powder, have faced similar scrutiny
Tyrell expressed dissatisfaction with the company's response, describing it as a "swamp standard" and saying he did not expect them to do much to resolve the problem many are facing with the shampoo.
“The health and safety of the people who use our products is our top priority,” the company told SWNS in a statement.
"We take all complaints very seriously and have contacted Luke to investigate. We only select high quality ingredients and all of our products undergo a rigorous five-tier safety assessment.'+
There are more serious reports of negative reactions after using Johnson & Johnson products.
The company famously had to pull its talc-based baby powder from shelves in Canada and the United States in recent years amid claims it was contaminated with asbestos and had caused cervical cancer in some women.
The company paid out billions to settle thousands of lawsuits, and the company even filed for bankruptcy as a result.